Category: Compliance Services
Written by Yeni on 05/09/2022
The author’s views are entirely their own and may not always reflect the views of Putranto Alliance.

Currently, virtual business address has become well-known amongst investors or entrepreneurs. According to The Ministry of Communication and Information in Government News on 19/11/2020, the Job Creation Law positively influences business climates and significantly improves investment in Indonesia. Both foreign and local investment realization experienced a substantial increase from 2020 to 2021. This indicates that many investors are interested in investing and establishing a company in Indonesia. However, getting a strategic and prestigious office is extremely difficult due to the cost and its availability, which is why a virtual business address has become a way to overcome this problem.

With this service, we can assist you to obtain a proper location for your virtual business address and provide services to make your business thrive.

Table of Contents

What is a Virtual Business Address?

A virtual business address, or a virtual office, is part of the flexible workspace industry that provides businesses with any combination of services, space, and/or technology without those businesses bearing the capital expenses of owning or leasing a traditional office. A virtual office allows employees to work from anywhere while still having a mailing address, phone answering services, meeting rooms, and video conferencing.

In addition, a virtual business address is a valid office location that can be used to apply for a certificate of domicile, business license, and other important documents. This regulation is based on circular number 06/SE/2016 from the DKI Jakarta provincial government about the issuance of the Certificate of Domicile and further permits for virtual office users.

Who Needs a Virtual Business Address?

A virtual business address is the cheapest and the fastest way to get a prestigious office, but it is not for everyone. A virtual office is most suitable for a company that:

  1. Wants to upgrade from home office (for prestige and privacy);
  2. Has a small number of employee;
  3. Is newly formed and needs a business address;
  4. At an early stage of operation;
  5. Has limited budget; and
  6. Has a mobile or remote workforce.

A virtual office is widely used by the following:

  1. A self-employed entrepreneur who can work from anywhere and wants to maintain a prestigious business address and use the facilities as needed;
  2. Start-up enterprise which needs a business domicile address to fulfill its legal requirements;
  3. A small business owner who cannot allocate much budget for physical office rent (cost-efficient);
  4. Home industry or companies with a remote workforce; and
  5. Holding company with no day-to-day activities and hence has no or a minimal number of employees.

What are the Benefits of a Virtual Business Address?

A virtual address can help your business in many ways. It allows individuals/companies to create a virtual, digitized office that their employees can access from anywhere in the world.

It allows individuals/companies to create a business mail that their clients, partners, suppliers, and other staff can access anytime. Here are some of the benefits of a virtual address:

  1. The operating cost of a virtual office are much cheaper compared to a traditional office, making it popular among small businesses and start-ups;
  2. Virtual office has no maintenance and upkeep costs, nor does it need to be staffed;
  3. A virtual office can be secured via a month-to-month lease, allowing greater flexibility;
  4. A virtual office free workers from administrative tasks, each employee can work from the most convenient location, and the business can hire employee outside of their local easily; and
  5. Eliminating the time needed to commute, allowing you to allocate more time to other important matters.

Additional Services While Using a Virtual Business Address

  1. Mail & Package Forwarding Service

    A virtual business address service receives your mail and packages sent to your virtual business address and delivers them to your doorstep. Virtual business address service can also receive all emails delivered to your business address email and manages it for you so you can check it at anytime.

  2. Virtual Mobile Number Service

    Users can also obtain a virtual mobile number, meeting room space, and VOIP phone lines along with a virtual business address so that you can accept calls from anywhere you are.

  3. Meeting Room Bookings

    You can book a meeting room for your business meeting at your virtual business address. You can set up your meeting easily with the help of your virtual business address.

Documents Needed to Set Up a Virtual Business Address

The documents needed to obtain a virtual business address are the following:

  1. Deed of the company’s establishment until the last amendment of The deed, if any;
  2. For those who don’t have one, use a notary cover note that the deed of the company is under management;
  3. Business Identification Number (NIB);
  4. Taxpayer Identity Number (NPWP) of the Company;
  5. Taxpayer Identity Number (NPWP) of the company’s President Director/Director/PIC; and
  6. ID cards (KTP) of the company’s President, Director/Director/PIC

How We Can Help

Putranto Alliance offers a strategic and prestigious location and excellent virtual address services. We can help you obtain the proper location as your virtual business address based on your needs as well as providing you with services to make your business thrive while using virtual business address. 


A virtual office service is a way for your business to establish a mailing address without the expense of leasing and staffing your own office.

No, it is not. You can find virtual business address service providers easily. Then, you can contact the provider and make a deal. Following that, you can set up your virtual business address.

First, decide the location that you want. Contact the provider and make a deal. The next step is to set up your assistant and provide access to files and necessary information. Afterward, set up channels for information. Then, set up an online location and handle email. Finally, make the most of the physical location. It would be best if you also made sure the address is easy to find online.

There are many benefits of using a virtual business address. One of these is cost-efficiency. The company can reduce operational costs, especially office rental costs, maintenance costs, and other related office costs.

Thank you for sharing


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