Achieving & Maintaining ISO 27001:
A Journey of Continuous Improvement

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Putranto Alliance recently completed a surveillance audit for ISO 27001 as part of its ongoing commitment to information security. In today’s digital landscape, safeguarding sensitive data is paramount, and this certification provides a structured framework to help organizations protect their information systems.

Having achieved certification in 2023, after passing an audit that confirmed compliance with global security standards, the latest audits reaffirm the organization’s dedication to maintaining and improving its security practices. This reinforces trust and ensures consistent adherence to international regulations.

Why ISO 27001?

In today’s digital landscape, protecting information is crucial for businesses. ISO 27001 is the international Information Security Management System (ISMS) standard that helps organizations establish processes to protect sensitive data.

We pursued ISO 27001 certification to demonstrate our commitment to safeguarding client information and ensuring the highest level of data security. This certification reinforces trust and credibility among our clients and partners and ensures we adhere to industry best practices.

What Did We Achieve?

Our journey began with the initial audit, followed by the main audit in which we successfully achieved ISO 27001 certification from National Accreditation Committee (Komite Akreditasi Nasional/KAN) in 2023 and from The United Kingdom Accreditation Service (UKAS) in 2024.

These certifications reflect our compliance with international standards for information security. Most recently, we passed the surveillance audit, highlighting one minor finding and a few opportunities for improvement. While these findings were minimal, they emphasized that no organization, regardless of its accomplishments, is without room for improvement.

When Did the Key Milestones Occur?

2023
Achieved the first ISMS accreditation from KAN after a successful main audit.
2024
Secured an additional accreditation from UKAS, marking compliance with national and international standards.
2024 (Post-Certification)
Completed a surveillance audit, demonstrating ongoing compliance, and found areas to continue enhancing the practices.

What Does the Audit Process Entail?

Initial Audit
This phase is a preliminary evaluation of the organization’s readiness for ISO certification. It involves reviewing processes, systems, and security measures to ensure compliance with ISMS standards.
Main Audit
The main audit is a comprehensive evaluation of our information security management system. It’s an in-depth analysis where auditors verify that our policies and procedures meet the requirements of ISO 27001. Successful completion results in certification.
Surveillance Audit
Regular surveillance audits are conducted to ensure ongoing compliance after certification. Our most recent audit resulted in one minor finding and some opportunities for improvement, demonstrating our commitment to continuous refinement.

What to Do Moving Forward?

Passing the surveillance audit, despite minor findings, signals the importance of continuous improvement in our information security management. We plan to address these findings swiftly by:

Implementing Corrective Actions
Correct minor findings immediately to ensure our processes meet the highest standards.
Seizing Opportunities for Improvement
Using the audit feedback to identify ways to strengthen our systems and further secure our operations.
Maintaining a Continuous Improvement Mindset
Beyond audits, we are embedding a consistent evaluation and enhancement culture, ensuring that security improvements are part of our daily operations.

Key Takeaway: Continuous Growth

Even with ISO 27001 certification, there is always room for improvement. The minor findings and opportunities identified in the surveillance audit reinforce the idea that a well-established organization should never remain static.

Continuous improvement is critical to maintain compliance, grow, innovate, and stay ahead in an ever-evolving security landscape. This commitment will enable us to remain trusted partners for our clients as we prioritize security, consistency, and results.

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