Written by Salsalina Itha Karina Surbakti on 09/07/2024
The author’s views are entirely their own and may not always reflect the views of Putranto Alliance.



The global nature of legal, business, and personal transactions underscores the necessity of efficient document authentication processes. Apostille services have become increasingly indispensable in this context, facilitating the acceptance of public documents internationally. Whether for international business endeavors or personal affairs abroad, understanding apostilles is paramount to ensure the approval of documents on a global scale. This product sheet delves into the realm of apostille, shedding light on its definition, practical applications, and the step-by-step procedure involved.


An apostille serves as a certification that validates the authenticity of public documents issued in one member country of the Hague Apostille Convention for acceptance in another. Public documents, characterized by written or printed letters signed by authorized officials or affixed with official stamps or seals, commonly include business documents, educational certificates, civil registration documents, and notarial deeds. These documents require apostilles to verify their legitimacy for international use.

The Importance

The necessity of apostille services arises from the increasing globalization of legal, business, and personal affairs. Apostilled documents play a crucial role in facilitating international recognition and acceptance. Understanding the significance of apostilles is essential for individuals and businesses engaging in cross-border activities. These documents are vital for various purposes, including international business expansion, immigration and visa applications, international employment, studying abroad, and marriage registration abroad. 

The Best Time to Act

Determining the best time to obtain apostille services depends on individual circumstances and needs. Generally, it is advisable to start the process well in advance of any planned international transactions or activities requiring authenticated documents. For example, individuals planning to study abroad should initiate the apostille process for their educational certificates as soon as they receive them to avoid delays in enrolment. Similarly, businesses embarking on international ventures should prioritize obtaining apostilles for relevant documents early in the planning stages to ensure legal recognition in foreign jurisdictions. Acting promptly allows sufficient time to address any potential challenges or delays that may arise during the apostille process.


  1. International Recognition
    Apostille services facilitate the international recognition and acceptance of public documents, eliminating the need for lengthy and complex legalization procedures.

  2. Streamlined Processes
    By simplifying document authentication, apostille services expedite cross-border transactions, reducing bureaucratic hurdles and saving time and resources for individuals and businesses alike.

  3. Global Mobility
    Apostilled documents enhance global mobility by ensuring that personal and professional endeavours abroad are supported by legally recognized and authenticated paperwork, including educational certificates, business contracts, and immigration documents.

  4. Legal Compliance
    Obtaining apostilles ensures compliance with international legal requirements, enhancing the credibility and validity of documents in foreign jurisdictions and safeguarding against potential legal disputes or challenges.

  5. Competitive Advantage
    In an increasingly interconnected world, possessing apostilled documents confers a competitive advantage, particularly for businesses seeking to expand into new markets or individuals pursuing international educational or career opportunities.

  6. Ease of Verification
    Apostille certificates provide a standardized format for verifying the authenticity of public documents, promoting transparency and trust in cross-border transactions and official communications.

How to / The Process

Entering into the apostille process involves several key steps: 

  1. Apostille Application
    Submission: Begin by submitting an apostille application electronically through the official website of the Director-General of Public Law Administration. Prepare the required documents, including your identity card and the documents to be apostilled.

    Purpose: Initiates the formal apostille process and notifies the authorities of the documents to be authenticated.

  2. Verification
    Process: Once submitted, the application undergoes verification to ensure alignment between the information provided in the application form and the uploaded documents. This process includes confirming signatures, stamps, and seals against official records.

    Purpose: Ensures the authenticity and accuracy of the documents submitted for apostille.

  3. Verification Results
    Notification: Following verification, applicants receive notification of the results. Applications may be rejected, returned for additional information, or deemed correct and complete, prompting the payment process.

    Purpose: Provides feedback on the status of the application and next steps.

  4. Payment
    Process: Upon confirmation of a correct and complete application, applicants must make the necessary payment within the specified timeframe to proceed with the apostille process.

    Purpose: Finalizes the application process and prepares for the issuance of the apostille certificate.

  5. Issuance of Apostille Certificate
    Collection: Upon successful payment, the apostille certificate and receipt can be collected within one working day, finalizing the authentication process.

    Purpose: Provides the authenticated document for international use.

How We Can Help

At Putranto Alliance, we recognize the importance of seamless document authentication for international endeavors. Our apostille services are tailored to simplify this process, ensuring your documents are accepted and recognized across borders without hassle. Whether you’re navigating personal matters or expanding your business globally, our expertise in apostille services guarantees smooth authentication, allowing you to focus on your priorities. 


Apostille is not universally recognized in all countries. Recognition depends on whether a country is a party to the Hague Apostille Convention, which determines the acceptance of apostilles.

Public documents destined for countries not party to the convention undergo legalization instead of apostillation. Applications are submitted through https://apostille.ahu.go.id/. By selecting a non-member country in the destination country selection box, the system automatically opts for legalization services instead of apostille.

A: No, several types of public documents are exempted from apostille, including those signed by diplomatic or consular officials, administrative documents related to commercial or customs activities, and documents issued by a prosecution agency as specified in Regulation of the President of the Republic of Indonesia Number 2 of 2021 on the Ratification of the Convention Abolishing the Requirement of Legalization for Foreign Public Documents. 

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